// legal

Privacy Policy

Last updated: 2026-11-03

Who we are

Kinetro (VAT BE1044.687.723) is responsible for processing your personal data. Contact: [email protected], +32 451 15 07 67.

What we collect

When you use our contact form or server builder we receive your name, email address, your message or configuration, and your IP address.

Customers additionally provide billing details when ordering a service.

Why we use it

We use this data only to answer your question, prepare your quote and deliver and invoice our services (pre-contractual and contractual necessity), and to protect our website against abuse (legitimate interest).

Cookies

This website uses one functional session cookie to secure the forms. We do not use tracking, advertising or analytics cookies, and we do not load third-party scripts or fonts.

Sharing

We do not sell your data. We only share it with service providers that we need to operate (for example our email provider), under appropriate agreements.

Retention

Messages and quote requests are kept for up to 2 years. Customer and invoice data are kept as long as required by law.

Your rights

You have the right to access, correct or delete your data, to object to or restrict its processing, and to data portability. Email [email protected] to exercise these rights.

You also have the right to lodge a complaint with your data protection supervisory authority.